FAQ

Start with how you cook:

• V Prime Set: our flagship. A V Prime Stick (5 internal sensors plus 1 ambient sensor) on the V Smart Base, which extends the range and connects to your WiFi so you can check the cook from anywhere.
• V Duo Set: two Sticks, a V Prime Stick and a V Core Stick, on one V Duo Smart Base. Two cuts, one cook.
• V Forge Set: built for long cooks. A V Core Stick, the V Forge WiFi Hub and the Wired Ambient Probe, which reads the temperature at the grate where your food sits. Also sold with 2, 3 or 4 Sticks.
• V Core Set: a V Core Stick and the V Charge Stack. Modular and built for expansion. It reads straight to your phone over Bluetooth, so keep your phone close to the cooker.
• Blow Forge: Blow, our BBQ temperature control fan, plus the V Forge Set it runs on, with 1, 2 or 4 Sticks. For charcoal cookers.

Answer a few questions in Find your set, or see every set side by side on Compare.

Blow is a BBQ temperature control fan for charcoal cookers. Set your pit temperature in the app: the Wired Ambient Probe reads the temperature at the grate, the V Forge WiFi Hub works out how much air the fire needs, and Blow feeds your charcoal that air.

Blow runs on the V Forge WiFi Hub. If you don't have a V Forge Set yet, choose Blow Forge, which includes it. If you already own a V Forge Set, Blow on its own is all you need.

Blow is for charcoal cookers. It is not for gas or pellet grills. Will it fit my cooker?

Yes. Within the V Series, Sticks and bases mix freely: any V Series Stick can be read by any Smart Base or the V Forge WiFi Hub, and you can run more than one base or hub at a time. Add a V Forge Set or Blow Forge to a V Prime, V Duo or V Core setup and your existing Sticks keep working with the new hub.

Only the V Forge WiFi Hub runs Blow. Single Sticks and bases are in Add-ons.

Classic sets, replacement Sticks, chargers, the WiFi Bridge and the Xtender are in Classic & replacement parts. The MeatStick App still supports every MeatStick generation.

V Series Sticks charge only on V Series bases, not on Classic chargers. MeatStick 4 and Chef Sticks can use a V Series Smart Base or the V Forge WiFi Hub to extend their range.

Definitely! Beef, chicken, turkey, pork, lamb, salmon and much more.

The MeatStick App has built-in presets for beef, pork, poultry, seafood and lamb: pick a cooking method, the meat and how you like it done, and the app fills in the target temperature. You can also set your own target.

Insert the Stick so at least 2.5 in (63.5 mm) of the steel shaft is in the meat. The ceramic handle stays outside.

The grill, smoker, kamado and oven, the air fryer, the stovetop, a sous vide bath and the deep fryer.

Inside a closed cooker, keep your phone, Smart Base or V Forge WiFi Hub within about 6 ft of the Stick. Closer is better: smoker walls, oven doors, water, oil and metal pots all weaken the Bluetooth signal. With a Smart Base or the V Forge WiFi Hub on your WiFi, you can then follow the cook on your phone from anywhere.

Slow cookers and braises run close to the Stick's 212°F (100°C) internal limit, so expect overheat warnings as the liquid nears a boil.

The Stick turns itself off if it doesn't detect a cook, that is, if the internal temperature stays below 104°F (40°C) for 30 minutes.

Microwave: no. The metal Stick can spark and damage both the Stick and your microwave.

Pressure cooker: no. The pressure and steam can damage the Stick, and a sealed metal pot blocks the Bluetooth signal.

Dutch oven: yes. It works like an oven or a covered grill. A heavy cast iron pot blocks much of the signal, so keep your Smart Base, V Forge WiFi Hub or phone right next to the pot.

The electronics sit in the stainless steel shaft, inside the meat. However hot the cooker runs, the meat itself stays around the boiling point of water or below, so it keeps the shaft cool. The internal sensors read up to 212°F (100°C).

The Dual-Shell™ ceramic handle takes the heat at the exposed end. It is rated to 1200°F (650°C), so open flame and a hard sear are fine.

The app warns you as the Stick nears either limit. Always insert at least 2.5 in (63.5 mm) of the shaft: a Stick that isn't in far enough reads wrong and can overheat.

The V Prime Stick has 5 internal sensors plus 1 ambient sensor in the handle. The V Core Stick has 5 internal sensors.

In the V Forge Set and Blow Forge, the cooker temperature comes from the Wired Ambient Probe, which reads it at the grate. The internal sensors also let the app warn you when a Stick isn't inserted far enough.

Yes, the V Prime Stick and V Core Stick are dishwasher safe.

That covers the Sticks only. The Smart Bases, the V Forge WiFi Hub and the V Charge Stack are not dishwasher safe.

Each Stick has a rechargeable battery rated for 50+ hours, and charges on any V Series base.

• V Smart Base and V Forge WiFi Hub: rechargeable battery, about 14 hours in use, charged over USB-C. The hub keeps running while it charges, so it can stay plugged in for long cooks.
• V Duo Smart Base: a larger rechargeable battery, charged over USB-C.
• V Charge Stack: no battery. It runs off USB-C, and stacked units all charge from one cable.
• Blow: no battery. It runs off a USB charger or power bank.

Classic Sticks and chargers: see the Help Center.

No. The Stick talks to the MeatStick App over Bluetooth, through your phone or a base.

Internet comes in when you want to follow the cook away from home: the V Smart Base, V Duo Smart Base and V Forge WiFi Hub join your home WiFi (2.4 GHz) and send the cook to the app wherever you have internet.

With Blow, the fire control runs on the hub at your cooker. If your WiFi or internet drops, the cook keeps going.

You can use up to 8 Sticks at once through the app and a Smart Base or the V Forge WiFi Hub. That's a connection limit, not the number of charging slots on the base.

Keep the base or hub close to your Sticks, within about 6 ft.

Every set's specs are side by side on Compare, and on each product page. For setup and troubleshooting, visit the Help Center.

Free shipping applies to paid orders over $99.99 shipping to addresses in the USA. Orders shipping outside the USA are not covered by free shipping.

Discounts count against the total: the amount you pay at checkout needs to be over $99.99.

Orders are normally processed within 1 to 2 business days. In certain situations, such as major holidays, it may take a little longer. Delivery dates shown at checkout are carrier estimates, not a guarantee.

If anything is missing or damaged when it arrives, let us know within 2 business days of receiving it.

To check your order status, log in to your MeatStick website account and your order information will be shown on the page.

Your MeatStick App account is not the same as your MeatStick website account.

Orders can't be cancelled or changed once they are in the process of shipping, so contact us as soon as you can.

Email support@themeatstick.com with the subject "URGENT ORDER" and your order number, and we'll try to sort it out before it ships. If it has already shipped, you can start a return once it arrives.

Read more in our Shipping & Returns Policy.

DispatchGuard is optional shipping protection you can add to your order in the cart. It protects your package against loss, theft and damage in transit.

If something goes wrong with a protected order, email support@themeatstick.com to file a claim. Shipping protection is not refunded if you return the order. DispatchGuard terms

Extend is an optional protection plan you can add at checkout. It covers your product once our 1-year limited warranty has ended. Extend plans are available on U.S. orders.

To file a claim after the 1-year warranty, go to customers.extend.com. If you return an unused product within 30 days, the Extend plan is refunded too. More about Extend

Only one coupon code can be applied per order.

Free shipping is not a code: it is based on your order total.

Unused products can be returned within 30 days of purchase for a refund, excluding shipping charges. Everything must come back in new, resellable condition, with the original packaging, accessories and manuals.

Every return needs an RMA number from our support team before you ship it. Go to our Contact page and choose "I would like to return my order" to start. Returns must reach us within two weeks of your RMA confirmation.

Used products may be returned in some cases, with a 30% restocking fee; contact us first to check. Used sets covered by the Great Steak Guarantee follow its own terms.

For all the details, read our Shipping & Returns Policy.

We guarantee you'll cook a great steak with your MeatStick. If you can't, you have 30 days from receiving it to send it back, even used.

It covers every set whose Sticks come with a range extender:

• V Prime Set, V Duo Set and V Forge Set (any number of Sticks)
• Blow Forge
• Classic Xtender-type and WiFi Bridge-type sets

It does not cover the V Core Set, other sets without a range extender, Stick-only purchases, add-ons, or Blow bought on its own. It applies to purchases made on themeatstick.com. Read the full terms

Within 30 days of receiving your set, once you've given it at least 3 genuine tries, email support@themeatstick.com with your order number and order date.

Give our support team a chance to help first: a few tips often make the difference. We'd also love to hear what didn't work, so we can keep making the experience better.

If your MeatStick is actually faulty, that is a warranty claim, and we'll get you a replacement.

We inspect returns within 3 to 10 business days of receiving them. Approved refunds go back to your original payment method within 5 to 10 business days.

Returns may take longer during the holidays.

For a regular return or exchange, return shipping is paid by the customer. We cover shipping both ways for returns under the Great Steak Guarantee and for approved warranty claims in the USA. We recommend insuring the package for its full value.

If your product isn't working, contact us first or complete this troubleshooting form. Our support team will review your case and tell you how to proceed.

Returns through us apply only to purchases made on themeatstick.com.

If you bought on Amazon, Amazon's return policy applies. You still get our 1-year limited warranty on products bought from an authorized retailer.

Every MeatStick product has a 1-year limited warranty from the original date of purchase by the original purchaser, covering defects in materials and workmanship under normal use. It applies to purchases from an authorized retailer. Using a product outside its specifications, such as above its maximum temperature or with the wrong charger, voids the warranty.

To claim, complete the troubleshooting form and our support team will review your request. Want longer coverage? See Extend. Full terms: Warranty.

Our limited warranty covers purchases from us or an authorized retailer. If you're not sure whether your product is covered, email support@themeatstick.com with your proof of purchase and we'll let you know.

Warranty service outside the US is covered, but the buyer pays shipping both ways and any customs fees.

Yes. If you received a MeatStick as a gift, you can return it or claim the warranty, as long as you can provide the order number and you're still within the return or warranty period.

Email support@themeatstick.com with the subject "URGENT" and include the order number.

Unused products can be exchanged within 30 days of purchase. Use our Contact form and our support team will start the exchange with an RMA. Return shipping, and shipping for the new item, are paid by the customer.

Not sure what suits you best? Ask our team, or try Find your set.