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Frequently Asked Questions

Cooking Methods

Having a hard time to picking which set is best for you?

In general, The MeatStick Sets are designed to fit your cooking environment you have and gives the most efficient way to cook the perfect meal! Let's start from our newest and bestsellers!

Our best selling set is the MeatStick X Set With the enhanced performance and design, the charger has a built-in Xtender / Bluetooth signal repeater to extend the Stick's range up to 260 ft / 80 m (Open Air)

The WiFi Bridge Set is suitable for most cooking environments. In the comfort of your home, you can see the Stick's temperature on the App as long as you have internet access. If you are cooking outdoors and do not have internet access, the WiFi Bridge can turn into an Xtender and function without internet. In Xtender Mode, the Stick's Bluetooth range will be extended up to 300 ft /100 m (Open Air), so it is very adaptable :)

The WiFi Bridge uses both WiFi and Bluetooth. If you use Xtender mode indoors, you will be able to wander 100 ft / 30 m away, and 300 ft / 90 m away outdoors.

And, the MeatStick Mini is our Smallest Wireless Meat Thermometer yet. It is only 3.75" / 9.53 cm long, 32% smaller than the most popular wireless meat thermometers on the market.

Our best selling set is the MeatStick MiniX Set - 260 ft / 80 m in line of sight (Charger with built-in Xtender). 

Definitely! You can cook beef, chicken, turkey, salmon, catfish, goose, pork, and so much more.

The MeatStick and MeatStick Mini are the best helpers when you cook meat in an oven, smoker or grill. Our mobile App has many built-in cook options for you to choose from. With the guidance of the cook list in the App, you can cook your meats perfectly. No more guesswork!

The only thing that is required is for the Stick to be completely inserted into the meat. As such for smaller cuts of meat, we recommend you to use the MeatStick Mini. 

Yes, both the MeatStick and MeatStick Mini are deep fryer safe! As long as the Stick is inserted completely into the meat and the temperatures didn't exceed the threshold.


As a reminder, the MeatStick ambient temp max resistance is up to 572 °F / 300 °C, internal temp max resistance max 212 °F / 100 °C.


As for the MeatStick Mini, the ceramic handle max resistance is also up to 572 °F / 300 °C, and the internal temp max resistance max 185 °F / 85 °C. 

The MeatStick can be used in a crockpot / slow cooker. However, it is not meant for that and there may be warnings coming up as it approaches 212 °F. Technically speaking, these braising cooking will eventually reach a temperature of around 205 °F.

When using a cooking chamber / smoker (or any closed cooking device), we recommend combining with
The MeatStick X / MeatStick MiniX Chargers and/or WiFi Bridge in order to relay the signal! You will need to place these within 6 ft of the Stick in order to pick up the signal :)

The Stick will turn off automatically if it is not in use for 30 minutes after pairing and that the thermometer is in a place that has a lower heat than 109 °F. We do not yet have a feature to make it for lower temperature cooking.

Moreover, you can also use the Stick with the Air Fryer.

Unfortunately, the Stick CANNOT be used in a Microwave nor Pressure Smoker / Cooker. Anything pressurized is not compatible with our product. However, you can use the Stick in a smoker, oven, grill, etc!


Our Stick's maximum temperature are very attested. The MeatStick can handle max: 572 °F / 300 °C, Internal temperature sensor can handle max: 212 °F / 100 °C. The MeatStick Mini's ceramic handle max resistance: 572 °F / 300 °C, Internal temperature sensor can handle max: 185 °F / 85 °C.

Exposing the MeatStick or MeatStick Mini to a cook that is above the maximum temperature might make the product unusable in the future. 

Electronics and batteries usually break down at temperatures over 150 °F. We were able to put together a high heat resistant battery and electronics that are capable of withstanding heats of 212 °F. Of course an oven or grill will get hotter than that, but since the battery and electronics are fit within the Stick that is fully inserted in the meat, it is protected from those high temperatures.

As you won't be cooking your meats over 212 °F, our Sticks will do just fine as long as it is properly inserted into the meat. On the other hand the handle of the Stick will be exposed to the harsh heat and thus we made it able to withstand heat up to 572 °F (300 °C). Please be careful when it is exposed to heat over this temperature. Flares-ups tend to exceed this temperature if the Stick is not removed quickly enough. Such sudden heat increases will damage the Stick.

As for the MeatStick, the maximum heat resistance: Ceramic Handle: 572 °F / 300 °C Stainless Steel Stick / Internal Sensor: 185 °F / 85 °C


*Make sure the Stick has been inserted correctly in the meat otherwise it will not just affect the inaccurate temperature but might also damage the Stick.

The MeatStick / MeatStick Mini are dishwasher safe, sous-vide safe, and deep-fry safe.
The MeatStick 2018 should not be used in any of the above conditions.

The MeatStick Specs

The MeatStick (Stick) is a TRUE wireless smart meat thermometer that monitors real-time temperature. It is dishwasher and deep fryer safe.

  • Product Dimensions:
    13.50 cm * 1.00 cm * 6mm
  • Weight
    0.04 lbs / 0.02 kgs
  • Available colors
    Black, Yellow, Red, Green
  • Power life per charge
    24+ hours
  • Charge time
    2 - 4 hours
  • Bluetooth Range
    Within 33 ft / 10 m (Open Air)
    Within 6 ft / 2 m (Oven / Grill)
  • Sensors
    Internal temperature & Ambient temperature
  • Max Temperature
    Internal 212 °F / 100 °C, Ambient 572 °F / 300 °C


The MeatStick Mini is small, up to 32% smaller than the most popular wireless meat thermometers out there. The Stick is made with food-grade stainless steel for durability, heat conduction, and high heat tolerance, making it very versatile. As it is smaller and thinner 5.5mm vs 6mm, the internal Stick is only rated to 185 °F / 85 °C.

  • Product Dimensions:
    9.50 cm * 0.55 cm
  • Weight
    0.04 lbs / 0.02 kgs
  • Available colors
    Black, Yellow, Red, Green
  • Power life per charge
    8+ hours
  • Charge time
    2 - 4 hours
  • Bluetooth Range
    Within 33 ft / 10 m (Open Air)
    Within 6 ft / 2 m (Oven / Grill)
  • Sensors
    Internal temperature only
  • Max Temperature
    Internal 185 °F / 85 °C, Ambient 572 °F / 300 °C

The Sticks themselves contain a custom mini rechargeable battery that fits inside the stainless steel Stick. The Sticks need to be charged with their designated chargers.

The MeatStick (2021) and The MeatStick X Chargers are powered by 2 x AA batteries

The MeatStick Mini and MeatStick MiniX Chargers are powered by 2 x AA batteries

The MeatStick (2020) Charger is powered by 2 x AAA batteries

The Xtender is powered by 2 x AA Batteries

The WiFi Bridge does not contain a battery, it needs to be connected to a portable battery or wall outlet via micro-USB cable.

The MeatStick (2018) charger features a micro-USB port. 

The MeatStick has dual temperature sensors. One on the top ceramic handle to monitor the Ambient temperatures. The other one is in the MeatStick's body to monitor the Internal meat temperatures. 


Internal Temperature Sensor: the MeatStick has an internal temp resistance of up to 100 °C / 212 °F. The sensor is also around 1.5 - 2 inches away from the pointy tip of the Stick.
As such the internal temp, can be affected if the Stick is not inserted correctly. If a Stick pokes out from the meat, it'd be taking high heat from outside and bringing it in as metal conducts heat better than meat and so if this is the case the temperature may be 'higher' than expected.

Ambient Temperature Sensor: the MeatStick has an ambient temp resistance of up to 300 °C / 572 °F .
The ambient temp sensor is touching the stainless steel cap of the Stick. Because of heat diffusion, the handle and cap must come to temperature and that’s what the sensor is measuring. As the surface area is rather large and it’s next to the meat. The sensor will tend to measure something a bit different than other ambient sensors (ex: grill / oven temperature). This is because of the humidity coming off the meat as well as it not being an instant-read measuring one point.


*ONLY The MeatStick has Dual Sensors, the MeatStick Mini only has 1 sensor.

An Internet connection is only necessary if you would like to save your data on the Cloud, or if you need to use the unlimited range function on our WiFi Bridge. If there is no internet access, the WiFi Bridge offers the Bluetooth / Xtender Mode to extend the Stick's range up to 300 ft / 90 m (Open Air).


If you do not have or prefer not to use an internet connection, you can check out our The MeatStick X Set / MeatStick MiniX Set, which can extend the Stick's range up to 260 ft / 80 m (Open Air). 

You can use up 8 Sticks at once!

If you are using more than 1 Stick at a time, we recommend you to have the Xtender / The MeatStick X / MeatStick MiniX and/or the WiFi Bridge placed closely to your Sticks. (Within 6 ft / 2 m) 

The Xtender is a Bluetooth signal amplifier. With the Xtender, the Stick's range will be extended.

For example, The MeatStick X and MeatStick MiniX chargers comes with a built-in Xtender making it easier than ever to extend the range of your Sticks up to 260 ft / 80 m (Open Air). The Xtender function is compatible with previous generations of MeatSticks.

The WiFi Bridge also has this Bluetooth feature. When there is no internet access, you can switch the WiFi mode to the Bluetooth / Xtender mode. It will extend your Stick's range up to 300 ft / 100 m (open air).

Please place them closely to the Stick that is cooking (within 6 ft / 2 m) or closer. The signal could easily get blocked when cooking in enclosed grill / oven. 

Shopping

Our Free shipping are for paid orders over $99.99 to addresses in the USA. If the shipping address is for orders outside the USA, it will not be subject to the free shipping policy.

Discounted amounts will not be counted for free shipping. the final check out amount should be at $99.99 or more to have the free shipping enabled. 

To check your Order Status, please login to your MeatStick website Account and your Order information will be shown on the page.

*Please note that the MeatStick Account on App is not the same with MeatStick Account on the Website. 

At this time, orders can not be cancelled or modified after they have been placed.

Read more about ourShipping & Returns Policy

However, please contact support@themeatstick.com with the subject header marked "URGENT ORDER" and we can attempt to resolve the situation. 

Route Package Protection is shipping insurance that you can add or purchase during the Check Out.

If you have any issue regarding the shipping (damaged or loss/stolen during the delivering the product) you can claimhere. 

The Extend Protection Plan is a warranty service that will be applicable once your original warranty has expired. For more information, please visit:https://tms.fyi/extend 

Warranty & Returns

If you are not satisfied with either of these sets that you have purchased, you may return the item used in like-new condition within 30 days from the order date for a full refund of the purchase price, minus the shipping cost.

If you are within our return window 30 days you are eligible to return the product. The 30-Day Money-Back Guarantee ONLY applies to the Xtender type Sets and WiFi Bridge Set.

Please email to our support@themeatstick.com directly.

The email subject header "URGENT" and the email MUST include your Order ID/ Invoice number.

We would love to hear why you would like to return as we are always working on ways to make the experience better as well.

For more details, please read ourSHIPPING, RETURN AND REFUND POLICY 

The standard return process would take up to 7-10 business days.

Note that during the holidays, the return process may be delayed. 

The buyer or customer will be responsible to pay for return shipping. Unless there is any special situation and a label will be created.

However, if you are facing any problems please do not hesitate to contact us.

Feel free to complete this troubleshoot form:
https://tms.fyi/troubleshoot

Once you have completed the form, our Support Team will be reviewing your case. 

Our Return ONLY applies if you purchased the product from our official website:www.themeatstick.com

If you purchased through our Amazon, the return policy will be following Amazon's Return Policy. However, you can still get the 1-year Limited Warranty from us.

Certain content, products and services available via our Service may include materials from third-parties. Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy, and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties. We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites.

Please review carefully the third-party’s policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party. 

First, check your Order date, The MeatStick is a 1 year-limited warranty. However, we do provide another service "Extend" whic h will extend your warranty period and it requires some small fees. To get your product warrantied, you must first complete this form below and our Support Team will be reviewing your request.

Clickhere to complete the form 

For International Orders, same as the US return, the buyer will be responsible to return the product for refund or to get warrantied. It may incur additional fees depending on your customs office while sending it back to the US. These fees are your responsibility to pay. If it is a replacement, some terms and conditions would apply, if you are facing any issues with our product, please complete this form below and once it is completed, our Support Team will be reviewing your case.

Clickhere to complete the form 

If you are not satisfied with your purchase, you can return the product as long as it is in excellent condition within 30 days from the original purchase date. Shipping cost will be deducted.

If you are within our return window 30 days you are eligible to return the product. The 30-Day Money-Back Guarantee ONLY applies to the Xtender type sets and WiFi Bridge Set.

Please email to our support@themeatstick.com directly.

The email subject header "URGENT" and the email MUST include your Order ID/ Invoice number.

We would love to hear why you would like to return as we are always working on ways to make the experience better as well.

For more details, please read ourSHIPPING, RETURN AND REFUND POLICY  

If you received The MeatStick from someone as a gift, you can return it or get warrantied, as long as you can provide the order ID and still within the return / warranty period.

Please email to our support@themeatstick.com directly.

The email subject header "URGENT" and the email MUST include your order ID/ invoice number.

We would love to hear why you would like to return as we are always working on ways to make the experience better as well. 

Product Support

For all Product Support related questions, please consult our Help Center